Privacy Policy

1. Introduction

VaultNow ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By accessing or using the VaultNow platform, website, or any related services (collectively, the "Services"), you agree to the practices described in this Privacy Policy.

2. What Information We Collect

We collect only the minimum information necessary to provide the Services.

Account Registration

The only personal information we collect when you create an Account is your email address. This is used solely to:

  • Identify your Account;
  • Send you service-related communications (e.g., account notifications, billing, support replies);
  • Allow you to recover access to your Account.

Transaction and Usage Data

When you use the Services, we may automatically collect non-personal technical data, including:

  • IP address;
  • Device type and browser information;
  • Session timestamps and feature usage logs.

This data is collected for security, fraud prevention, and service stability purposes only. It is not used to build user profiles or shared with advertisers.

3. What We Do Not Collect

We do not collect:

  • Government-issued identification or KYC documents;
  • Financial statements or proof of funds;
  • Phone numbers or physical addresses (unless voluntarily provided in support communications);
  • Any information about Transaction counterparties beyond what is technically required to execute the Transaction.

VaultNow is designed to allow you to manage crypto financial operations with minimal data exposure.

4. Cookies

On the landing page and public website, we use cookies and similar tracking technologies for analytics purposes. You can control cookie preferences through your browser settings or via the cookie consent mechanism on our website.

Inside the platform, we use only strictly necessary session cookies required for authentication and platform functionality. No third-party tracking cookies are used within your Account.

5. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where changes are material, notify you via email or through your Account. Your continued use of the Services following any update constitutes your acceptance of the revised Policy.

6. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]